Shipping policy

We currently ship with trusted courier partners depending on your location:

• Within the EU → DHL Freight B2C

Estimated delivery time: 2–15 business days (excluding weekends and public holidays).

• Outside the EU (International) → UPS Express Saver

Estimated delivery time: 2–15 business days (depending on country and customs clearance).

• Delivery times are estimates only and are not guaranteed.

• Customers are fully responsible for any customs duties, import taxes, or local government fees charged in their country.

• Shipping fees are non-refundable once your order has been dispatched.

• Orders returned to us due to unpaid customs, refusal by the recipient, or failure to collect from the courier will not be refunded.

• We are not liable for courier delays, customs processing, or events outside our control.

Once your order is shipped, you will receive tracking details by email. Please ensure your delivery information is correct before placing your order.

By completing your purchase, you agree to this Shipping Policy.